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Workday: I haven't received my direct deposit/paycheck. What do I do?
Workday: I haven't received my direct deposit/paycheck. What do I do?

Payroll, paycheck, direct deposit.

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Written by Trusted Support
Updated over 2 months ago

Confirm that it is a Friday payday and that you completed bookings in the prior pay period.

If you've confirmed the above but still do not see your earnings in your bank account:

  • Log in to Workday to review your direct deposit / bank information to confirm it is correct.

  • Inform Caregiver Support at caregiverhelp@care.com that you have not received your earnings and that your bank information is correct / incorrect.

  • We will work directly with you to see what prevented the direct deposit, and ensure you receive your earnings promptly.

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