Skip to main content

What if a client asks to see my ID (identification)?

Sharing your ID is not required but here's how to handle this request.

Trusted Support avatar
Written by Trusted Support
Updated over 10 months ago

Can families ask to see a caregiver’s ID?

Yes, families can ask (preferrable during the intro call) a caregiver if they’d be willing to show their ID for identification purposes upon arrival. However, the family may only view the ID—they are not allowed to hold, copy, or take a photo of it.

Is a caregiver required to show their ID?

No, caregivers are not obligated to share their ID. If a caregiver is uncomfortable with the request, they may politely decline.

What should caregivers do if a family has concerns?

If a family expresses concerns or has further questions, you should direct them to contact the Backup Care Servicing Team for clarification.

Did this answer your question?